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Online Business Management · Sydney

Hi, I'm not your VA.
I'm your business's best friend.

A safe pair of hands for the operations side of your business, so you can get back to leading it. I manage the systems, the team and the moving parts — you manage the vision.

Your Business Best Friend bee logo
Female-founder focused

Where I come in

Everything that runs quietly in the background — handled.

Most founders don't need more hustle. They need someone holding the operational side steady while they focus on the parts only they can do.

Systems & operations

SOPs, workflows and project tracking that mean nothing lives only in your head.

Team & delegation

Coordinating contractors and team members so tasks don't stall waiting on you.

Time back, for real

Fewer fires to put out, more headspace for the strategy only a founder can set.

Support packages

Pick the hours of support your business needs right now

Every package runs on a simple monthly retainer, no timesheets to watch. Start where you are — move up as your business grows.

10
10 Hours / Month
For solopreneurs starting to delegate
$1,050/month
10 hours per month · ~$105/hr
  • Inbox & calendar management
  • Project & task tracking
  • Basic systems maintenance
  • Fortnightly check-in call
Ask about this package
40
40 Hours / Month
Fractional COO-level support
$3,800/month
40 hours per month · ~$95/hr
  • Everything in the 20-hour package
  • Strategic planning input
  • Hiring & onboarding support
  • Full systems overhaul
  • Weekly 1:1 strategy call
Ask about this package
Hourly rate $115/hour
Day rate $850/day

For one-off projects, audits, or VIP days that don't need an ongoing retainer.

Ask about ad hoc work →

Retainers run on a 3-month minimum so we have time to actually bed in the systems. Not sure which level fits? Message me and we'll figure it out together — no pressure, no sales script.

What I can take off your plate

Everything an Online Business Manager can cover

Mix and match — your hours go toward whichever of these your business needs most this month.

Systems & Operations

  • Documenting SOPs & process maps
  • Project & task management setup (Asana, ClickUp, Notion)
  • Workflow design & troubleshooting
  • Tech stack audits & tool integrations
  • File & folder structure clean-up

Team & Delegation

  • Hiring, onboarding & offboarding support
  • Contractor & freelancer coordination
  • Task delegation & accountability tracking
  • Team meeting facilitation & minutes
  • Performance check-ins & role clarity

Launches & Projects

  • Launch planning & project timelines
  • Course, program or offer rollout management
  • Website & funnel coordination
  • Vendor & supplier liaison
  • Event & webinar logistics

Reporting & Admin

  • KPI tracking & monthly reporting
  • Inbox & calendar management
  • Client onboarding & experience systems
  • Invoicing & basic bookkeeping liaison
  • Policy & process documentation

AI & Automation

  • Mapping repetitive admin tasks and automating them with AI + tools like Zapier or Make
  • Building custom AI assistants trained on your SOPs, FAQs or brand voice
  • Setting up AI chatbots for lead qualification or customer FAQs
  • Automating content repurposing — turning calls, podcasts or posts into emails and social content
  • AI-powered reporting: auto-generated summaries and dashboards instead of manual reports
  • Prompt libraries & documentation so your team uses AI consistently

Let's get the operations off your plate.

Tell me a bit about your business and where things feel messiest right now. I'll reply personally on WhatsApp.

Start the conversation
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